3Dwelling Privacy Policy
Last updated: 15/07/2026
1. Introduction
3Dwelling (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website [www.3dwelling.com] (the “Site”) or otherwise interact with us, and it tells you about your privacy rights and how the law protects you.
This policy applies to all users of the Site, including prospective clients, partners, and job applicants.
Data Controller: 3Dwelling Contact: [admin@3dwelling.co.uk]
2. Information We Collect
We may collect and process the following categories of personal data:
- Contact details — name, email address, phone number, postal address
- Account/enquiry data — information you provide when submitting a contact form, requesting a consultation, or signing up for updates
- Property and project information — details you share about properties, developments, or requirements relevant to our services
- Technical data — IP address, browser type and version, device information, operating system
- Usage data — how you use our Site, pages visited, time spent, referral source
- Marketing preferences — your choices regarding receiving communications from us
- Cookies data — see Section 7 below
We do not knowingly collect sensitive personal data (e.g. health, religion, biometric data) unless you provide it voluntarily and it is necessary for a specific service.
3. How We Collect Your Information
- Directly from you, when you fill in forms, email us, or contact us by phone
- Automatically, through cookies and similar technologies as you navigate the Site
- From third parties, such as public property records, partners, or referral sources, where relevant to our services
4. How We Use Your Information
We use your personal data for the following purposes:
| Purpose | Legal Basis (UK GDPR) |
| Responding to enquiries and providing requested services | Performance of a contract / Legitimate interests |
| Managing our relationship with clients and partners | Performance of a contract |
| Sending marketing communications (with consent where required) | Consent / Legitimate interests |
| Improving our Site and services | Legitimate interests |
| Complying with legal and regulatory obligations | Legal obligation |
| Preventing fraud and ensuring Site security | Legitimate interests |
We will not use your data for purposes incompatible with those set out above without notifying you.
5. Sharing Your Information
We may share your personal data with:
- Service providers who support our operations (e.g. website hosting, email/CRM platforms, analytics providers)
- Professional advisers including lawyers, surveyors, and consultants, where necessary for a transaction or project
- Regulatory or governmental authorities, where required by law
- Business partners, only where relevant to a specific enquiry or project you have engaged us for
We do not sell your personal data to third parties.
6. International Data Transfers
If we transfer your data outside the UK or the European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as Standard Contractual Clauses or an adequacy decision) to protect your information.
7. Cookies
Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyse Site traffic, and understand where our visitors come from.
- Essential cookies — necessary for the Site to function
- Analytics cookies — help us understand how visitors use the Site (e.g. Google Analytics)
- Marketing cookies — used to deliver relevant content or ads, where applicable
You can control or delete cookies through your browser settings. Disabling certain cookies may affect Site functionality. [Add a link to your cookie preference centre if you have one.]
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the nature of our relationship with you.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data in certain circumstances
- Restriction — request that we limit how we use your data
- Portability — request transfer of your data in a machine-readable format
- Object — object to processing based on legitimate interests or for direct marketing
- Withdraw consent — where processing is based on consent, at any time
To exercise any of these rights, contact us at [privacy@3dwelling.com]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at [www.ico.org.uk] if you believe your data has been mishandled.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.
12. Children’s Privacy
Our Site and services are not directed at individuals under 18. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
3Dwelling admin@3dwelling.co.uk (+44 (0) 7545 467 962)